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Effective communication is a critical leadership skill that enables leaders to convey their vision, goals, and expectations to their team members. Leaders who communicate effectively are better able to build relationships, foster collaboration, and achieve organizational goals.

In this article, we’ll explore the practical points leaders should focus on to improve their communication skills and build stronger relationships with their team members.

Active Listening

Active listening is the process of fully concentrating on and understanding what another person is saying. Leaders should practice active listening by giving their full attention to team members, avoiding distractions, and showing empathy and understanding.

Clear and Concise Communication

Leaders should strive to communicate clearly and concisely, using simple and understandable language. They should avoid jargon or technical language, which can be confusing to team members who may not be familiar with the terminology.

Tailored Communication

Leaders should tailor their communication style to the audience, adapting their language and tone to suit the individual or group they are speaking to. This can involve using different modes of communication, such as face-to-face meetings, emails, or video conferencing, depending on the situation.

Feedback and Recognition

Providing regular feedback and recognition to team members is a key component of effective communication. Leaders should be specific in their feedback, focusing on behaviors or actions that can be improved, rather than personal characteristics or traits. They should also recognize team members for their contributions, highlighting successes and achievements.

Clear Expectations

Clear expectations and goals are essential for effective communication. Leaders should be clear in their communication about what is expected of team members, setting realistic goals and deadlines, and providing regular updates on progress towards these goals.

By focusing on these practical points, leaders can improve their communication skills and build stronger relationships with their team members. 

Effective communication is a foundational skill for all other aspects of leadership, enabling leaders to inspire, motivate, and empower their team members to achieve organizational goals.

In conclusion, effective communication is an essential skill for leaders to develop and refine. By practicing active listening, clear and concise communication, tailored communication, providing feedback and recognition, and setting clear expectations, leaders can build stronger relationships with their team members and achieve organizational goals.

I hope this article has provided you with valuable insights and practical tips on how to improve your communication skills as a leader. If you have any questions or would like additional assistance, please don’t hesitate to contact me at

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Inscape Consulting Group
Greg Nichvalodoff, BSc. BM (Honors), MBA, PCC, CMC
Office: 604.943.0800
Mobile: 604.831.4734