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Do you have the tools to manage and your team through a crisis?   

Crises come in all forms. Shifts in consumer spending habits, recessions, and other market uncertainties do happen. Some companies can see them coming while others are completely blindsided. And while you can be prepared for them, leadership demands that you are also equipped to recover and rebuild.

Your leadership skills will be most tested during times of crisis. You’ll be required to lead your team through a new environment, effectively communicate with employees, customer, investors, and suppliers. To get you back on track, there are 5 areas of leadership expertise that you will need to recover from after a crisis effectively:

1. Make the Right Promises


As a leader, you’ll need to understand the different perspectives of your investors, employees, suppliers, and customers. You need to decide what promises to make to which stakeholders after a crisis. It’s natural for there to be increased levels of uncertainty in the aftermath of a crisis. This leads to people asking for more details on everything from budgets to forecasts. And they’ll ask for them much more frequently than before.

2. Gather Multiple Viewpoints


Crises are usually the result of the lack of fully rounded view of the issues. Your recovery plan will rely on the different perspectives you gather. Communication is key, and the voices of the employees during and after a crisis are essential to the organization’s recovery. After all, your employees are the most invested in the seeing the company weather the storm. Their insight will prove valuable and keep your employees in the loop is vital.

3. Developed Core Business Skills


To make the right judgments and plans for your company’s recovery after a crisis, you’ll need to rely on your developed core business skills. Because you are in a position of leadership, you most likely already have these skills developed and used them fairly regularly. However, after a crisis, you’ll need to refresh your insights and put them to use.

4. Deliver Results through Relationships


Unlike at the beginning if your career, delivering the message of your loyalty to the company is not based on the number of extended hours you work or your levels of intensity or enthusiasm. At this level of leadership, you deliver results through empowering people to be more motivated in their jobs.

5. Rebuild Trust by Communicating Authentically


To rebuild trust after a crisis, skilled communication will be required of you. To recover from a crisis, the people and outside your organization will need to regain their confidence in you. The way to achieve that is through authentic communication.

Has your company just experienced a crisis or preparing for one? Let’s connect. I might be able to offer some strategic leadership concepts you may be unfamiliar with.

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Inscape Consulting Group
Greg Nichvalodoff, BSc. BM (Honors), MBA, PCC, CMC
Office: 604.943.0800
Mobile: 604.831.4734